How much is a predictive dialer? A standalone predictive dialer could set you back around $5,000 for a system that can only accommodate a small number of agents. A large call center can make that shoot up a few hundred more dollars.
What is the best predictive dialer? The Best Predictive Dialer Software to Consider:
PhoneBurner – Best for global remote teamwork. Five9 – Best for outbound sales. ChaseData – Best for handling heavy call volume. Genesys Cloud – Best for communication across various channels.
Are predictive dialers legal? Yes, as of April 1st 2021, businesses are permitted to contact consumers on their cell phones via call or text, without consent under federal law and the new TCPA ruling. This can be done as long as they are certain that their auto dialing system lacks the capacity to store or generate sequential phone numbers.
What is the difference between a predictive dialer and an auto dialer? The auto dialer effectively manages call center agents’ daily work pressure by distributing the connected calls among available reps. While the predictive dialer dials multiple contacts at once and ensures that agents achieve maximum customer connectivity.